Terms Of Service

These Terms of Service (“Terms”) outline what you can expect when working with Jean Blomo Coaching (“we,” “our,” or “us”) and the expectations we have of clients. By engaging our services, you agree to these Terms.1. Information We Collect

1. Services

We provide business coaching, consulting, workshops, and related services designed to support leadership development, team collaboration, customer service improvement, and strategic planning.

2. Coaching Relationship

• Coaching and consulting are collaborative processes, not one-time fixes.
  

• We are not responsible for implementing business changes on your behalf, but will provide tools, guidance, and accountability.
  

• Coaching is not therapy, legal advice, or financial advising. Clients are encouraged to seek qualified professionals for those areas.
  

3. Client Responsibilities

• Be open, honest, and engaged in the process.
  

• Follow through on agreed-upon actions, assignments, or commitments.
  

• Communicate in a timely manner regarding scheduling, questions, or changes.
  

• Understand that progress depends on your effort and willingness to implement strategies.
  

4. Scheduling & Cancellations

• Sessions are scheduled in advance and require at least 24 hours’ notice for cancellation or rescheduling.
  

• Missed sessions without notice may be forfeited.
  

5. Payment & Refunds

• Payment terms will be outlined in your proposal or agreement.
  

• Coaching and consulting fees are generally non-refundable, except where required by law.
  

• Payment must be made on time to continue services.
  

6. Confidentiality

• All conversations and client information are kept confidential, except where disclosure is required by law.
  

• We may reference client scenarios in a generalized way for teaching or training, but never with identifying details without explicit consent.
  

7. Intellectual Property

• Materials, tools, or resources provided are for your personal or business use only.
  

• You may not copy, share, or distribute these materials without permission.
  

8. Limitation of Liability

• We make no guarantees of specific business outcomes.
  

• You are responsible for your own decisions and results.
  

• To the fullest extent permitted by law, our liability is limited to the amount paid for services.
  

9. Termination

Either party may end the coaching/consulting relationship at any time with written notice. Outstanding fees for services rendered remain due.

10. Governing Law

These Terms are governed by the laws of the State of California.